Privacy Policy

Privacy Policy

Introduction

At http://superior-russian-speaking-therapy.denvermentalhealthcare.com (referred to as “we”, “us”, or “the Company”), we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products. Our commitment to privacy is in line with various international regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah, Connecticut, Virginia, South Africa’s, and other relevant state privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at http://superior-russian-speaking-therapy.denvermentalhealthcare.com
  • Any mobile applications or services we offer
  • Online forms and registration processes
  • Email and other communication channels initiated by us
  • Links to third-party platforms on our site, though these are governed by their respective privacy policies.

Data Collection and Processing

When you engage with our services:

Personal Data Collected:

We gather various types of personal information, which can include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data required for processing transactions, such as card details and billing addresses.
  3. Financial Information: Records of financial transactions and account balances (if applicable).
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and personalization.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Content you provide through surveys, feedback forms, or product reviews.
  8. Social Media Information: Data from social media platforms when users choose to log in via these services.
  9. Product Information: Details you share about your interests and preferences for products or services.

Collection Methods:

We obtain this data through various means:

  • Direct user input when creating an account, filling out forms, or making purchases.
  • Automated technologies, such as cookies and tracking pixels, for analytics and personalization.
  • Third-party sources who provide us with aggregated or de-identified data to enhance our services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  • Enhance User Experience: Remembering user preferences and providing personalized content.
  • Analytics: Understanding how visitors use our site, improving performance, and tailoring content.

Cookies are categorized as Strictly Necessary, Preferences, and Analytics for various functions. Users can manage non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

The duration we retain personal data depends on the purpose of collection:

  • We keep account information and transaction records for as long as your account is active or as required by law.
  • Financial and purchase data may be stored for longer periods, following legal requirements and our internal record-keeping policies.
  • Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Data Security

The security of your personal information is a top priority:

  • We have implemented robust organizational safeguards and security measures, including encryption for data in transit and at rest.
  • Our third-party service providers also adhere to strict security standards to protect the data they process on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of specific uses of your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond within a reasonable timeframe, as per applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

For any questions, concerns, or requests related to your privacy:

  • Email: contact@superior-russian-speaking-therapy.denvermentalhealthcare.com
  • Mail: Privacy Policy Inquiries, Superior Russian Speaking Therapy, [Address]